Support

A little help, when you need it.

Updated 2 November 2026

Looking for a walkthrough? Start with the Help guides for film looks, lock screen setup, photos and video.

Questions, feedback, or something not quite right?

To help us understand a problem, include your device model, iOS version, Analogish version from Settings, and what happened. Share only photos or attachments you want us to receive.

Quick answers

How do I record video?

Press and hold the shutter to record, then release to finish and save. Clips can be up to 60 seconds long, with the selected film look and effects. Microphone access is optional; without it, videos are silent.

What if the camera or saving to Photos does not work?

Open iOS Settings, find Analogish, and check Camera and Photos permissions. Make sure the device has free storage. If a save was interrupted, reopen Analogish so pending captures can be recovered. Avoid deleting the app while a capture is waiting to save.

How do I restore my upgrade?

In Analogish Settings, choose a locked finish or shutter to open the upgrade sheet, then choose Restore Purchases. Use the Apple Account used for the purchase and an internet connection. If access is still missing, email us. For a refund, use Apple’s refund process.

What is free?

The camera, all four seasonal looks, Neutral, and the effects are free. Neutral and Brass finishes and the included free shutters are available without an upgrade. One optional purchase unlocks the additional Aluminium and Plastic finishes and premium shutters.

Do I need an account or an internet connection?

No account is needed. Camera operation and processing work on-device without an internet connection. Loading purchase information, buying or restoring the upgrade, and opening web links may need a connection. Read our Privacy Policy for details.

Which devices are supported?

Analogish is designed for iPhone, iPhone Duo, and iPad. The app’s minimum deployment target is iOS 18; device-specific capabilities depend on the hardware and operating system. Check the App Store listing for the current compatibility requirements.

For personal data requests, email mail@ftl3.com.